FAQs
1. What types of toys do you offer at Kiddie Market?
At Kiddie Market, we offer a wide range of toys for children of all ages. From educational toys and interactive games to creative and developmental toys, our selection is designed to encourage learning and fun.
2. How long does it take for my order to be shipped?
- U.S. Domestic Shipping: 3 to 5 business days.
- International Shipping: 7 to 15 business days, depending on the destination.
3. Can I track my order?
Yes, once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the status of your shipment.
4. How do I return a product?
If you're not satisfied with your purchase, you can return the product within 30 days of delivery. Products must be unused, in their original packaging, and in the same condition as received. Return shipping costs are the customer’s responsibility unless the product is defective or damaged.
5. How do I get a refund?
Once we receive and inspect your return, we will notify you if it’s approved and proceed to issue a refund to your original payment method.
6. What if my product arrives damaged or defective?
If your product arrives damaged or defective, please contact us immediately so we can resolve the issue. We will be happy to provide an appropriate solution, such as a replacement or a refund.
7. How can I contact customer service?
For any questions or issues related to your order, please send us an email. Our team will be happy to assist you.